Frequently Asked Questions

CHI Malta ships exclusively within Malta. We offer free delivery across Malta for orders of €30 or more, and delivery to Gozo is €4.00. At this time, we do not ship outside our territory to
ensure fast, reliable service to all our local customers.

We accept payments via Visa, PayPal, Apple Pay, Google Pay, Revolut, and Viva Smart Checkout.

Orders are typically delivered within 2–3 days from the day you place your order, excluding weekends and publicholidays. We ensure fast and reliable delivery so you can
enjoy your hair & beauty products as soon as possible.

At Chimalta, we proudly present a curated selection of premium hair care and styling products. From nourishing leave-in conditioners like the CHI Keratin Leave-In Conditioner to innovative styling tools such as the award-winning CHI Lava Iron, our products are designed to enhance the beauty and vitality of your hair.

Your satisfaction is our priority! If you receive a damaged or incorrect item, please contact us immediately. We will arrange for a replacement or a full refund, ensuring you get exactly what you ordered without any hassle.

CHI Malta is an online hair products store dedicated to bringing you authentic and innovative hair care products at the best deals. Our warehouse is based in Rabat, Malta, and while we operate mainly online,
visits are possible by appointment only.

We provide free delivery across Malta for orders of €30 or more, and delivery to Gozo is €4.00, ensuring fast and reliable service no matter where
you are.

We are happy to offer exchanges if
the item is in its original packaging and sealed, and within 14 days from the date of purchase. All exchanges must be discussed via Messenger or phone  before proceeding.

For tools, we offer a 2-year guarantee, and any exchange must comply with the guarantee terms and include the completed guarantee form.

Returns are only accepted in
person at our premises, where the item can be inspected, and must include the original sales invoice/receipt. This ensures that all exchanges and returns are handled fairly and securely.