Refund policy
Returns & Refunds Policy
Eligibility:
Returns accepted within 14 days of receiving your order.
Items must be unused, in original condition, with tags and packaging.
Proof of purchase required.
Non-Returnable Items:
Personalized/custom items, perishable goods, opened or used products, and sale items.
How to Return:
Contact us at info@ccandj.eu or +356 9925 8877 with your order number, item, and reason.
Follow instructions from our team and send the item in its original packaging.
Refunds:
Processed within 10 business days after receiving and inspecting your return.
Refunds go to the original payment method. Shipping costs are non-refundable unless the return is our error.
Exchanges:
Available for items of equal value, subject to stock.
Damaged or Incorrect Items:
Contact us immediately for a replacement or full refund.
Shipping & Area:
Returns accepted from Malta and Gozo only.
Contact:
Email: info@ccandj.eu
Phone: +356 9925 8877
